5 Common Reasons Mental Health Claims Get Denied (And How to Fix Them)
Denials drain time and revenue from every practice. Here are the five most common causes we see — and the simple process fixes that prevent them.
CPT Codes Every Therapist Should Know: 90791 vs. 90837
Two of the most-used codes in mental health billing, explained in plain English — what they mean, when to use them, and how payers treat them differently.
How to Verify Insurance Benefits Before a Client's First Session
A step-by-step look at what insurance verification actually involves, and why doing it before the first appointment saves both you and your client from surprise bills.
In-Network vs. Out-of-Network Billing: What Solo Therapists Need to Know
The decision to join insurance panels affects everything from your rates to your billing workload. Here's how to think about the tradeoffs.
Credentialing 101: How Long Does It Really Take?
Credentialing timelines are one of the most common sources of frustration for new practices. Here's a realistic look at what to expect from each major payer.
Why Daily Claim Submission Beats Monthly Batching
Submitting claims once a month feels manageable, but it quietly costs practices money. Here's the math on why daily submission wins.
Reading Your EOB: A Plain-English Guide for Therapists
Explanation of Benefits documents are dense and full of jargon. Here's how to read one in under five minutes — and what to actually pay attention to.
A HIPAA Compliance Checklist for Outsourced Billing Partners
If you're considering outsourcing your billing, here's what to look for to make sure your patients' data — and your practice — stay protected.
CPT Codes for Mental Health Billing: A Complete Guide for Therapists (2025)
A detailed breakdown of every CPT code used in outpatient therapy — exact session-time thresholds, documentation requirements, and the coding mistakes most likely to trigger audits and denials.
How to Get Credentialed with Insurance as a Solo LCSW or LPC in Delaware
A step-by-step guide to credentialing with the major health plans in Delaware — including Highmark BCBS, Aetna, Cigna, United Healthcare, and DMAP — with realistic timelines and the mistakes that delay approval.
Superbill vs. Direct Insurance Billing: What Solo Therapists Need to Know
The choice between superbills and direct billing shapes both your revenue and your accessible patient base. Here is how each model works and a clear framework for deciding which fits your practice.
The Most Common Mental Health Insurance Claim Denials — and How to Fix Them
A denial rate above 10% signals a systematic problem in your billing workflow. Here are the most common mental health claim denials, what causes each one, and exactly how to address them.
Should You Outsource Your Mental Health Billing? (Pros, Cons & What to Look For)
For most solo therapists spending more than a few hours a week on claims, the financial case for outsourcing is usually clear. Here is how to evaluate the decision honestly and what to look for in a billing company.
Delaware Medicaid Mental Health Billing: What Therapists Need to Know
Delaware Medicaid runs on two parallel tracks — DMAP fee-for-service and Highmark Health Options managed care — and routing claims to the wrong one is the most common billing mistake Delaware therapists make.